Don’t wait one more day! Let us get that money for you ASAP!
Below is a perfect example of having the right address and number with no response. We located not just the client, but the correct person to sign the release!
We skip traced the client and he was living at the same address the firm had on file. The phone number was ringing at that address, but there was no answer and no voice mail. We also found his brother, but he claimed they had not spoken to each other in more than 40 years. We sent a notary in the evening, but there was no answer and lots of mail in the mailbox. We obtained numerous of phone numbers from neighbors and convinced one neighbor to go at 6AM and 11PM to knock at the house and to leave notes on the door with no success.
The neighbor told us the client lived with a daughter who had been in and out of rehab facilities. We called every rehab facility in the area until we found her. To our dismay, she was in a detox center, incommunicado. We spoke to more than 7 people at that facility until finally we were able to convince someone there to give us the name of the relative listed in her file. Of course, there was no phone or address, just the name. The listed relative turned out to be her sister, daughter of the client, with a completely different last name that was not showing on any database. We also found out that the client, in his 80s, had a stroke, but no one knew where he lived.
We finally found the address of the second daughter in NY. We sent the documents and an explanation via FedEx; her husband signed but they still didn’t call. We had to skip trace and find the phone number of their landlord and then convince the landlord the importance of going to see her and having her call us.
Then the daughter called. Her father was in a rehab facility, but she had power of attorney. She signed the documents and FedExed them along with the power of attorney.
The daughter had no idea that her father had signed up for a lawsuit. She, of course, did not care if our expenses came out of the father’s settlement. She was very grateful we even found her and very eager to help once she understood the situation.